51% of HR Professionals believe initial recruitment screening should be mostly or completely automated
73% say smart technologies are on the rise from last year
While employers and HR professionals are increasingly using candidate sourcing technology to attract the best talent, many business leaders have indicated the human touch is still a critical part of the recruitment process.
Randstad Sourceright's Talent Trends research, which surveyed 800 human capital leaders in 17 countries worldwide, revealed half (51%) of employers believe initial screening should be mostly or completely automated. The same percentage also feel automation is useful for tracking HR data/metrics and for the creation and management of HR analytics.
Despite the widespread adoption of sourcing tools, employers still value human interactions because it keeps candidates engaged during the recruitment process. The top three areas of the recruitment process employers believe benefit from a personal touch include shortlisting candidates by video interviews, scheduling interviews with candidates and managing talent communities and engagement.
Anthea Collier, Managing Director, APAC of Randstad Sourceright, stated, "There has never been a better time for employers to explore the possibilities that technological innovation can bring to their recruitment processes. It is now so much easier to source and screen talent, but at the same time there's an added level of complexity. This requires companies to consider the overall hiring experience, and more specifically to determine the best mix of tech and touch to improve recruiting outcomes."
No matter where employers come down on the tech versus human touch divide, 65% believe the candidate experience will be positively enhanced by the continued advancement of HR technologies. They also feel these new tools will free up recruiters to focus on more knowledge-intensive work.
Research also found that among the leaders surveyed, 73% say smart technologies have had an equal or greater impact on their organisation this year more so than in the past.
Paul Arkwright
Publisher
