HR Awards
Best Work-Life Integration
AIA Taiwan
New ways of working-hybrid style: Hybrid approaches, work-life-balance leave, and mountain climbing for greater employee choice
“Work-Life balance is help employees in AIA Taiwan to live well, plan well, think well, feel well .. then work well!”
AIA Taiwan cares deeply about the work-life balance of its employees and has a raft of staff welfare programmes to support this goal, including:
- Multiple annual leave types: 14 days annual leave, 2 days family care leave, 12 days full-pay sick leave, 18 days of half-paid sick leave and parental leave.
Employee group insurance to take care of employees and their direct family members. - Annual employee health check & travel subsidy.
- Employee club activities including, badminton, coffee, jogging, and hot dance clubs.
- Year-end party to appreciate employees’ contributions over the year.
- On-site doctor consulting services by quarterly: caring for the health of employees
- Massage service for employees.
- Healthy nudge activities including, healthy workshops, stress-relief activities, healthy exercises, walking, and mountain climbing.
- Employee Assistance Plan (EAP).
With the impact of COVID-19 this year, the company has devoted even more attention and care to employees’ conditions in providing even more flexibility. Currently, 70% of colleagues can now leverage WFH, and the other 30% who cannot work from home due to their job natures, are given work-life-balance leave that allows them to pick up one day a month to relax and recharge themselves before returning to the office.
In addition to hybrid working styles, AIA Tawian’s CEO also made a very thoughtful move in setting up the ‘CEO iTouch online’ aimed at WFH employees during the pandemic. The CEO held 11 online meetings to communicate with employees; this demonstrated he cared about employee feelings concerning WFH and provided the opportunity for him to help with any difficulties they were having at work. The CEO iTouch online meetings garnered very positive employee feedback, who said the meetings were very inspiring.
Despite the impact of the pandemic this year being more severe for Taiwan than last year, the company's continued care for employees and emphasis on work-life balance was manifest in the results of the 2021 Gallup Employee Engagement Survey, which showed AIA Taiwan had 72% engaged employees, compared to 58% for all financial institutions participating in the Survey.
Paul Arkwright
Publisher
