HR Vendor Awards
Best HR Vendor (HRIS)
Nemesysco
Voice analytics technology
The goal of Nemesysco’s technology is to empower HR to make better hiring decisions and build strong teams. The company’s voice analytics technology for genuine emotion detection allows HR to understand beyond the spoken words and reveal the true intentions of job candidates and employees. The technology works by detecting and measuring uncontrolled psychophysiological changes to a person’s voice during open conversations. It is indifferent to language or content of speech and measures emotions including excitement, uncertainty, stress and others that are not overtly expressed.
The solutions are used by external organisational consultants and internal HR teams. The technology analyses the voices of job candidates and employees being considered for promotions during interviews and in response to dedicated questionnaires. The emotions revealed indicate many work-related personality characteristics and competencies, such as motivation, teamwork, leadership capabilities and more. By matching the personalities and competencies of candidates and employees with the values of an organisation, Nemesysco creates a more robust match for both sides.
With the solution, HR can enable its organisation to engage more productive employees who are more inclined to stay with the organisation over the long term. At the same time, it helps HR avoid hiring and promotion decisions that are mismatched for both sides. Moreover, the technology helps HR overcome the biases built into many of the current HR applications that rely on artificial intelligence (AI). Instead of using AI-driven capabilities, which reinforce biases and even stereotypes, Nemesysco’s technology allows HR to evaluate each candidate and employee as a unique individual.
Recently, Nemesysco has been helping HR cope with the ongoing impact of the Coronavirus pandemic on employee engagement and hiring in two main directions. Firstly, since the outbreak of the COVID19 pandemic, millions of employees around the world have been forced to work from home for the foreseeable future in conditions that are severely impacting individual and team productivity. Even though technologies for remote employee collaboration, such as video conferencing and virtual shared working spaces, are enabling businesses to continue working, managers cannot fully understand and measure how these new conditions impact the performance and overall state of mind of their employees. As a result, HR teams worldwide have begun using the Nemesysco technology for remote employee wellness monitoring. The technology runs in the background during real-time or recorded conversations with employees and initially establishes a baseline for each monitored employee and monitors for changes in emotions relevant to the workplace, such as stress, frustration, fatigue, motivation and enthusiasm.
Secondly, the system has enabled HR teams to successfully support the transition to remote recruiting and hiring practices, providing the tools to equip recruiters with the knowledge of non-verbal cues that are not accessible via digital communication, yet extremely valuable for any HR assessment and decision-making.
Paul Arkwright
Publisher
