Re-imagining a fragmented $300 billion market to bring tools for employee communications, well-being, learning and knowledge discovery into the flow of work
New employee experience platform, Microsoft Viva, to bring tools for employee engagement, learning, well-being and knowledge discovery, directly into the flow of people's work. It is designed to help employees learn, grow and thrive, with new experiences that integrate with the productivity and collaboration capabilities.
Satya Nadella, CEO, Microsoft, said, “We have participated in the largest at-scale remote work experiment the world has seen, and it has had a dramatic impact on the employee experience … every organisation will require a unified employee experience from onboarding and collaboration to continuous learning and growth."
As economic and social trends are driving durable changes in workforce engagement and amid the shift to an increasingly distributed and digital work environment, the demand is growing for solutions that support corporate culture, knowledge discovery, on-the-job learning and employee well-being. Analysts size the nascent Employee Experience Platforms (EXP) category at $300 billion in annual spend. It spans what is today a fragmented market of services, infrastructure, and hundreds of tools, many that go undiscovered and underutilised by employees at the companies that have invested in them.
Jared Spataro, Corporate Vice President, Microsoft 365 said, "As the world of work changes, the next horizon of innovation will come from a focus on creativity, engagement and well-being so organizations can build cultures of resilience and ingenuity."
Unifying the employee experience across four key areas—Engagement, Well-being, Learning and Knowledge—in an integrated experience that empowers people to be their best.
Connections provides a personalised gateway to a digital workplace where employees can access internal communications and company resources like policies and benefits and participate in communities like employee resource groups, all from a customizable app.
Insights gives individuals, managers and leaders personalized and actionable insights that help everyone in an organisation thrive. Personal experiences and insights, visible only to the employee, help individuals protect and allot time for regular breaks, focused work and learning, as well as strengthening relationships with their colleagues. Managers and leaders can see trends at team and organisation level, as well as recommendations to better balance productivity and well-being. The insights are aggregated and de-identified by default to maintain personal privacy.
Learning makes training and professional development opportunities more discoverable and accessible in the flow of work. It aggregates all the learning resources available to an organisation into one place, including content from LinkedIn Learning; Microsoft Learn; third-party providers including Skillsoft, Coursera, Pluralsight and edX; as well as an organisation's own content library.
Topics delivers a knowledge discovery experience that helps people connect to information and experts across the company. Using AI to reason over a customer's data, and with the ability to integrate knowledge from a variety of third-party services.
Paul Arkwright
Publisher
