HR now have a little less to worry about when members of staff are overseas as ihi Bupa has launched a free iPhone and Android app enabling customers to access their policy information wherever they are. Called ‘myCard’, the app conveniently stores the customer’s policy information on their mobile device and offers a PIN protection system for enhanced security. Customers have access to the company’s dedicated emergency medical centre, staffed by a team of multi-lingual doctors and advisers, who arrange hundreds of emergency evacuations and repatriations each year and offer medical advice and guidance 24 hours a day. The app will provide a direct link to this emergency helpline and can translate vital authorisation information into over 50 languages—meaning customers can get access to the treatment they need as soon as possible.
Jan Madsen, Managing Director, ihi Bupa said, “Being ill when you’re away from home, in a foreign country with a language you don’t necessarily speak, can be a really distressing time. Being able to instantly show your doctor what is needed so Bupa can authorise payment for treatment means unnecessary delays will be a thing of the past.”
Paul Arkwright
Publisher
