115,000 insurance advisors across APAC benefit from newly launched academy to help propel their careers and equip them with digital skills to drive performance.
Manulife Hong Kong has just launched a region-wide training academy for its growing 115,000 insurance advisors in Asia. The initiative, known as Manulife Business Academy (MBA), is a unified learning and development platform that equips advisors with skills to succeed in digital environments while helping them make customers’ lives every day better. MBA consolidates learning activities from across the markets in Asia where Manulife operates. The facility provides recruits with the training and support needed to become a top insurance advisor in their markets through online learning and end-to-end career development journeys, rather than relying on one-off classroom training sessions.
Anil Wadhwani, President and CEO, Manulife Asia, said, “The establishment of Manulife Business Academy demonstrates our continuing commitment to digitise, grow and develop our agency force, which is a backbone of our Asia franchise. Our highly professional agents, advisors and world-class bank partners have been key in engaging our customers and offering them the right insurance solutions.”
The MBA also facilitates the sharing of best practices and includes practical workshops for both advisors and bancassurance partners, further strengthening insurer-bank relationships across the region. To date, Manulife has 10 exclusive bank partners in Asia that provide access to over 30 million customers. In 2020, Manulife increased its agency force in Asia by a record 21% to over 115,000 agents. The number of Manulife agents who are Million Dollar Round Table (MDRT) members has also grown to around 3,600 in 2019 and is expected to increase significantly in 2021.
“Digitising and growing our agency force, including providing the right training and technology for our advisors ultimately helps serve our customers better.”
Vibha Coburn, CEO, Manulife Insurance Berhad, and former Chief Distribution Officer, Manulife Asia, noted, “We are extremely pleased to see the tremendous, high-quality growth in our agency force across Asia. While Covid-19 has challenged all of us, we are also seeing people in our markets stepping into the life insurance industry, with many keen to join Manulife.” Coburn added, “Digitising and growing our agency force, including providing the right training and technology for our advisors ultimately helps serve our customers better.”
Paul Arkwright
Publisher
