GlaxoSmithKline has implemented Lumesse TalentLink as the core technology platform supporting the shared HR-service team in its Greater China talent acquisition strategy. GSK has a strategic goal to transform its recruitment processes to enable it to build a robust talent pipeline. Current market growth has driven over 2,000 hires for the company across Beijing, Shanghai, Guangzhou, Tianjing and Hong Kong within the last year.
As part of the global recruitment solution implementation, the Lumesse China team took just three months in early 2011 to implement Lumesse TalentLink solutions locally in a project that included system tests and user training.
“To allow us to manage the China market the evolution of the HR team into a shared-service unit pairs up recruiters with business managers as close partners. Meanwhile we are conscious that this model has to be balanced with stronger centralisation across cities to drive efficiency,” noted Blake Cai, Recruitment and HRIS Manager, HR Shared Services, GSK Greater China.
Since staff referral is a very important hiring channel in the pharmaceutical industry, the Lumesse TalentLink platform publicises job advertisements among existing staff and is also connected to the two largest job-boards in China. The scalability and flexibility of the platform has offered a better candidate experience in the application process for the large number of applications it receives.
“High growth markets like China are driving global brands to rethink talent strategies,” said Matthew Parker, CEO, Lumesse. He added, “The need to combine both high volume and specialists skills when recruiting puts huge demands on managers and HR professionals.”
“Our recruiters have always been professional and productive, but they needed to change as our business expands rapidly,” noted Blake Cai. “What worked in the past with isolated spreadsheets will now be replaced with a single, regionally-shared talent acquisition platform that provides better information transparency and standardised workflows. We believe that the better data integrity, accuracy, and analytical reports that have come after the change have genuinely improved the shared-service team’s working lead time, cost, and service delivery.”
Paul Arkwright
Publisher
