A good mix of automated systems and human interaction provides the best candidate experience
New research from Randstad has suggested that job seekers respond more positively to the human side of recruitment.
The findings show that 76% of candidates in Hong Kong, Singapore and Malaysia respond positively to technology when it’s used to enhance the recruitment experience based on human connection.
The results also showed that 54% of job-seekers responded to overly automated recruitment processes negatively. Research also found that 49% of candidates feel that job searches have become more impersonal by technology and a further 42% feel that online job applications get fewer responses from employers.
Michael Smith, Managing Director, Randstad Singapore, Hong Kong and Malaysia noted “These latest research findings are a timely reminder that organizations must take great care in the implementation of new innovative technologies in their recruitment processes. A failure to do so may result in the damaging of their employer brands, hindering their ability to attract and retain the best talent.”
Paul Arkwright
Publisher
