A large-scale report involving more than 12 million employees across 125 countries by HR advisory services firm Kincentric has shown that while employee engagement levels have remained stable year-on-year, engagement has varied wildly from quarter to quarter because of the impact of significant, turbulent world events on employees.
The Report on Global Trends in Engagement has found that engagement rates peaked at 73% in Q2 2020 before dropping to 67% in Q4. After maintaining rates between 65% - 69% in 2021, engagement levels fell once more to 62% in Q1 of 2022. Most notably however was that employees’ intent to stay with their current employer continues to decrease indicating that attrition will continue to be a challenge in the months ahead.
Other key findings of the report include concern about a lack of support as only 50% of employees feel as though their organisation has sufficient staffing levels to get work done. The lack of staffing and ensuing extra workloads is having an impact on how employees perceive they are being recognised with just over half of employees feeling recognised for their efforts. In turn, this has resulted in only 54% of the global workforce being able to see future career opportunities with their current employer.
Jeff Jolton, Managing Director, Research and Insights, Kincentric commented, “The last few years have seen an unprecedented amount of disruption, from the ongoing pandemic to global social unrest. While there are indicators of decreasing levels of employee engagement in the data, we have also identified areas of tremendous potential for organisations to build employee-centric systems, structures and processes that will meet the needs of the transformed workplace.