2020 will see the rise of AI and doing more with less

2020 is expected to bring a rise in AI, tighter budgets and slowing economies. The top 5 predictions for 2020, according to enterprise software experts, SAP Concur, are:

1. Small businesses will tighten budgets to safeguard against economic and government downturns.
2. Fears of a slowing economy in Asia-Pacific will bring more pressure on businesses to do more with less.
3. Trade tensions will create uncertainty and reshuffle global priorities.
4. Workers looking to save time will kick demand for AI into overdrive.
5. Artificial intelligence and emotional intelligence will converge.

Andy Watson, SVP Asia Pacific Japan and Greater China, SAP Concur, predicted, “fears of a slowing economy in Asia-Pacific will bring more pressure on businesses to do more with less, but by harnessing technologies like AI and automation they will be able to deliver greater productivity and intelligence to operations.”