Insights into Gain Miles’ success
As HR turns more strategic, outside vendors also play a vital role in easing the load off human resources departments. Since 2005, the Vendors of the Year awards sets out to recognise and celebrate the HR product and service providers that HR decision makers need and rely on. The prestigious awards are based on extensive research carried out on topics from recruitment to technology, to training venues and employee healthcare—and the final judgement is made by 60 HR heads from some of Asia’s biggest employers.
In December, Gain Miles won the Best Compensation & Benefits Consultant category which is awarded to the company who provides the best insights and advice to clients on matters of compensation, remuneration policy and benefits. The firm is a leading MPF and Employee Benefits corporate consulting firm in Hong Kong that provides one-stop health and wealth management advisory services. In particular, the firm focuses on pensions, employee benefits, corporate risk management and individual financial planning.
At present, Gain Miles serves over 40,000 employees of SMEs and MNCs from a wide range of industries, most notably from ‘Wholesale, Retail and Import/Export Trades’ and ‘Restaurants, Hotels and Tourism’. But what led to such recognition?
Pioneer in Retirement Education
Gain Miles achievement in the MPF profession is supported by a wide range of solutions to employers and employees in breadth and depth. With its first-of-its-kind MPF seminar; dedicated market research; development of MPF Confidence Index and the first and the only MPF comparison platform for employers and employees with separate logins and functions, Gain Miles can rightfully claim to be a pioneer in Hong Kong when it comes to retirement education.
With assets under advisory significantly higher than 30% of the service providers in the market and over 600 managed corporate pension schemes, Gain Miles is committed to advising the most suitable service provider for employers with its well established MFP management review model to enhance satisfaction of their staff; while assisting individual members to make the best informed decisions on MPF investment with in-depth assessment of their risk profile and fund performance analysis through customised member services.
Retaining Your Most Important Resource
In today’s world for talents, provision of comprehensive benefits with effective use of resources remains the key for companies to stay competitive. Gain Miles prides on itself on helping its corporate clients motivate and retain staff —and this is why the firm sees its comprehensive benefits design service as another core of its work which won this award.
The firm made its debut Employee Insurance Benefits (EIB) research in 2003 with well-contextualised benchmarks on benefit provision, costing and utilisation analysis of 13 types of employee benefits. Apart from a market overall report, it also started to look into the trends of four major industries including Business & Finance Services, Manufacturing, Logistics and Trading since 2014, which then became a truly practical guide for employers to review their benefit package. Published every two years since then, seven editions of the research reports have been produced seeing a huge leap of the number of participating companies to around 500 last year, and the number of employees taking part in the research increased more than a double over the same period.
People – the Key to Business Success
As much as helping others to retain talent, Gain Miles has also done a lot to do so internally as well. Gain Miles has strived continuously to build a committed team of professionals and improve staff well-being by promoting a satisfying work-life balance through various wellness programmes.
Gloria Siu, Chief Executive, Gain Miles Group remarked, “Our belief in people is because we see them as a valuable asset to the company. We like to be a caring and friendly employer— show care for their well-being through work-life balance activities.” The firm encourages staff participation in team-building exercises like the iFast Metro Race from 2013 to 2015; regularly organises staff and family gatherings in celebration of festive seasons; staff annual dinner as well as leisure activities such as hiking, yoga and football.
With the healthy growth and continuous expansion of the firm, Gain Miles Management Trainee Programme has groomed talented graduates to be the future leaders of the firm since 2013 in meeting the organisational needs. The programme, which lasts for two years, provides opportunities for management trainees to acquire professional knowledge with support on all licensing examinations, and skills across their departmental rotations. On-going training and development programmes are also provided to staff, whom have contributed to the award and great success of the firm.
Paul Arkwright
Publisher
