Ashley Clarke
Chief Operating Officer
FlexSystem
Clarke started by highlighting the problems that often occur within HR: documents get passed around department to department, procedures differ within departments about how to deal with it and quite often issues that commissions and payrolls can be troublesome to work out because of their ad hoc nature.
He pointed out that the arrival of tech on the HR scene can free up a lot of resources by simplifying this process and reduce paperwork. Indeed already, things like working hours calculations, attendance and holiday records have already been widely digitized but yet completing appraisals and management of trainees often lacks.
He pointed to the problems in the budgeting process – talking about the budget and HR disconnect. While budgets are often set year-on-year, Clarke stated that the question for HR is left for later: do I have enough people? What were the results last year? These are all a mere after-thought.
He also stated that reporting can be a huge problem in HR. Information gets left behind and often confused around issues of payroll and commission. Indeed, HR also has to collect lots of data surrounding performance and diversity statistics.
To change this, systems need to keep pace with modern world developments. Systems that help with data collections, provide reports on things like the age and cost of an open position, business simulations which calculate how many employees would be needed in certain scenarios and gamification could really enhance the work that HR does.
Paul Arkwright
Publisher
