Doing the basics well
In the US, USD 50 billion is spent on earning the loyalty of customers each year. How much does HR spend on earning the...
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HR Hospitality
In September, Belgium's first school for butlers will open its doors in Brussels. The School for Butlers & Hospitality will offer a four-week training...
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HR takes to the sea
Trying to learn the ropes of any new job can be a long and daunting process, but doing so amid the thrashing waves and...
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A sweet approach to learning & development
EXTRA LIFE (+1) or GAME OVER for underachievers? Presentation by Peggy Wong, Training Manager, Learning & Development Centre, Sun Life (HK) Limited If you...
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BASF launch global learning campus
When a staff development programme proves successful in a local setting, global HR executives can be faced with the challenge of rolling it out...
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Top tips for mentoring
Mentoring is one of the earliest, yet most effective forms of leadership. The word mentor comes from the ancient Greeks. In the mythical story...
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The Business Case for Coaching
By Julie Parkinson, Director of Client Services of the IECL A growing body of research confirms that coaching is one of the most effective...
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Coaching the right decision
When it comes to selecting a coach, organisations are faced with a plethora of choices and choosing the right one can be particularly challenging...
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MTR: non-stop learning
How fostering a culture of continuous learning and innovation has allowed the MTR to create a Learning Organisation. Established in 1975, MTR Corporation develops...
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